Privacy policy

Information We Collect

When you visit our store or make a purchase, we collect:
  • Order Identifiers: Your full name, billing address, and shipping address.
  • Contact Info: Your email address and phone number.
  • Financial Records: Payment details required to process transactions. We never see or store your raw credit card numbers; these are handled directly by secure payment gateways.
  • Electronic Network Activity: Your IP address, browser information, and device type. This is collected automatically via standard cookies to assess fraud risks and ensure checkout stability.
How We Use Cookies

Our store uses cookies (small text files placed on your device) to provide a functional and optimized shopping experience. We categorize these into:
  • Essential Cookies: These are strictly necessary to make our website work. They allow you to add posters to your shopping cart, maintain your session, and securely check out. These cookies cannot be turned off.
  • Analytics & Performance Cookies: We use tools like Google Analytics to understand how visitors interact with our store (e.g., which poster designs are viewed most frequently). This data is completely anonymized.
  • Marketing & Tracking Pixels: We may use basic tracking tools (like the Meta Pixel) to measure the effectiveness of our social media marketing campaigns.
Managing Your Choices: We use an automated privacy banner. If you are browsing from the UK or the European Union, analytics and marketing cookies are completely blocked by default until you explicitly click "Accept" on our banner. You can also block or clear cookies at any time through your internet browser settings.

How We Disclose Your Information

To operate our shop and fulfill your purchases, we share your data with a few essential service providers:
  • Shopify: Our primary e-commerce platform hosting our website backend and handling our store database.
  • Gelato: Our print-on-demand partner. They receive your name and shipping address solely to print and ship your posters locally.
  • Payment Infrastructure: Secure networks (such as Shopify Payments or PayPal) that securely process your funds.
  • Google & Social Platforms: Secure analytics systems that help us monitor aggregate site traffic.
Your Global Privacy Rights

Depending on your geographic location, you have strict ownership rights over your personal data under regional privacy frameworks (including the UK/EU GDPR, CCPA/CPRA, and PIPEDA). You can exercise these rights free of charge at any time.
  • Right to Access: You can request a clear copy of all personal information we hold about you.
  • Right to Deletion (Erasure): You can ask us to completely wipe or permanently delete your contact details and order logs from our database.
  • Right to Rectification: You can request that we immediately update or fix incorrect details.
  • Right to Opt-Out: You can request that we stop sharing your online network habits with third-party tracking networks.
Contact Us

To submit a data request, ask a question about your privacy, or file an inquiry, please contact our data representative using the details below:
  • Email: info@theprintstopcollection.com
  • Mailing Address: Unit 124621, PO Box 7169, Poole, BH15 9EL, United Kingdom